With more than a decade’s experience, Quantum’s focus is to transform the baggage management service to enhance airports operational processes. Quantum’s flagship product— BagSuite, a compilation of BagScan and BagTrail, offers users a comprehensive, accurate, user-friendly and cost effective baggage information monitoring solution. BagScan verifies and authorizes baggage for loading and BagTrail stores baggage movement information in a consolidated database. The suite of integrated technology and services helps airline companies, track and trace baggage from check-in to final delivery. “The functionality of these two products has been blended into one core product,” points out Kennedy. “Our system helps airline operators or authority to track the bags and provide that information in real time,” adds Kennedy.
Quantum also offers PAXTrack, a data collection and analysis solution that provides real-time passenger tracking information from the check-in at departures till check-out at arrivals. PAXTrack technology helps airports and airlines to improve customer service by monitoring passenger experience.
Over the years, developmental projects in cargo have changed and Quantum’s electronic paper work associated with cargo help change the industry functioning, making cargo operations easier. Quantum’s services help companies track vehicles in real time. By working in collaboration, Quantum provides services for reservation systems, departure control systems to meet organization’s operational schedules by minimizing the disruption of their ongoing systems. “We not only provide software packages but also deliver effective hosting and help desk services to ensure our customers get the maximum values by using our product,” states Kennedy.
We deliver robust solutions through our hosting system, which enables small airports, airlines and ground handlers to use the scalable software
Quantum’s unmatched experience in managing and handling baggage individuates them in the market. “Our products are based on CAPEX model which enables companies to manage the total deployment process–from bundling software and system designs till post sell technical supports,” delineates Kennedy. With its distinguishing product features, the company has provided solutions to a leading airline operator enabling the company to reduce mishandling of baggage by 80 percent and registered large profits.
In the days to come, Quantum plans to expand geographically and their product range. “We are planning to expand our operations to Asia, Africa and the Middle East,” states Kennedy. The company is also strategizing to increase its capabilities and invest in infrastructure and service delivery to become a global enterprise hereafter.