Nagalla believes he can ride the modernization currently changing aviation by implementing the new technologies now emerging for next-generation aviation services. He is confident his familiarization with new forms of advanced science will allow him to solve several problems now nagging the aerospace industry. Reflecting on his decision to employ Google Glass as an aviation industry exclusive, Nagalla remarked, “Our only plan is to chase new technology and then showcase its innovation to our existing and potential customers.”
"We help customers minimize maintenance required downtime so they can keep their aircraft in the air and generate maximum revenue"
Cloud + Mobility = MRO Success
According to Nagalla, “The significantly high cost of IT infrastructure in adapting next-generation systems made it both cost and skill-prohibitive for the majority of the world’s airlines and makes it impossible for them to move away from their ancient legacy systems. Finally, a cloud-based solution brings the total cost of ownership down to the affordable level at which an airline with only a few aircraft can remain competitive by being able to afford the same IT sophistication as the largest air carriers.”
"The FleetCycle® Electronic Logbook now being introduced in North America captures aircrew/inflight-generated maintenance data and relays it real-time to the ground crew. Armed with this “head start” maintenance intelligence, technicians are prepared to initiate repairs immediately after the aircraft arrives at the gate."
Nagalla further says, “CIOs and CTOs of airlines and M ROs now realize they must become strategists on how to efficiently provide meaningful data at the point of maintenance by embracing next-generation technologies and by moving beyond simply being a legacy system caretaker.”
A majority of the world’s airlines are now outsourcing their aircraft maintenance services to third-party MROs. Unfortunately, MROs have the highest gross-contribution margins along with the greatest exposure to customer churn and attrition. To counter this, airlines and their MRO providers must jointly collaborate on cloud-based MRO systems to enable the higher MRO process-performance gains coming from real-time data transfer, reduced inventories and significantly increased service levels. Adding mobility to this equation and enabling real-time access to critical information at the point of maintenance further helps the transition to a wholly-digital enterprise.
Aviation maintenance is a highly regulated, mission-critical and paper-intensive industry. With the advent of their path-breaking mobile technologies, EmpowerMX is providing unparalleled opportunities for business success with its one-of-a-kind tool set.
"The FleetCycle® Aero mix of enterprise-level software products is designed by EmpowerMX specifically to help mid-to-large airline-owned M&E operations achieve maintenance-production perfection. And, because the world’s airlines are increasingly turning to MROs for their aircraft-maintenance needs, the FleetCycle® MRO mix of ERP solutions helps MROs increase their production efficiencies by automating their unique business functions."
The powerful blend of technology, business knowledge, and a strong background in aircraft maintenance has given Nagalla a competitive edge in the aerospace marketplace. This advantage has allowed him to introduce both cloud and mobility to MRO operations.
Nagalla has turned his business vision into reality by pushing EmpowerMX to an enviable industry-leading position. His international team of aviation maintenance and IT experts design ERP software solutions and consulting services specifically for airline M&E operations, maintenance repair and overhaul (MRO) organizations, and technical-services support businesses. These solutions replace paper-intensive work flows with intuitive software, accurately capture the actual time taken to accomplish routine and non-routine maintenance tasks, and implement the best practices needed to increase production efficiency.
EmpowerMX focuses on bridging tight aircraft maintenance budget allocations as well as the scheduling/ un-scheduling actions required to keep revenue-generating resources “airworthy.” To counter razor-thin profit margins and remain competitive, today’s air carriers are retooling their maintenance operations to maximize efficiency. “We help our customers minimize maintenance-required downtime so they can keep their aircraft in the air and generating revenue,” states Nagalla.
Maintaining a Differential
Much of the EmpowerMX success stems from its focus on training the decision makers who normally would not possess the know-how for using advanced software. To provide them with real-time decision-making intelligence they previously never had access to, EmpowerMX FleetCycle® solutions are not only advanced, but are intuitively straightforward. “We design tools for those with the hands-on responsibility for maintaining airworthiness. In essence, we empower those critical resources with the instantly-at-my-fingertips intelligence needed to identify, track and resolve the critical-path elements for minimizing maintenance downtime,” says Nagalla. “Additionally, FleetCycle® users don’t have to invest in long hours of training to master the software tools. They simply login and intuitively use them as they would on any other highly-valued tool stored in the top drawer of their toolbox,” he adds.
“Our products easily adapt to you. You do not need to adapt to the product and our mix of dynamics can adapt to any business practice by making procedures much more compressed,” says Nagalla.
When the current economic recession grounded airline growth, EmpowerMX invested in updating its technology offerings with cloud-based tools for tablet use. And, by leveraging its aviation-sector competencies, they are now modifying their smart technologies for road, rail, marine, and military use.
Empowering Airline Customers
All major airline maintenance operations in North America now employ FleetCycle® as their primary aircraft-maintenance ERP solution. Furthermore, EmpowerMX is now equipping US-based MROs with its more-powerful ERP software, M&E consulting, and technical services solutions. “When MROs, OEMs and the defense industry see how successful our airline customers have been in reducing the costs of keeping their diverse fleets of aircraft airworthy, they will naturally choose EmpowerMX,” remarks Nagalla.
Delta Airlines is the latest air carrier to join the likes of American, US Airways, United and Southwest Airlines to increase the efficiency of its hangar-maintenance operations with the EmpowerMX FleetCycle® brand. Delta is now integrating EmpowerMX solutions with SAP and its other legacy systems across all Atlanta and Minneapolis-based maintenance operations, powering the expansion of their MRO by improving labor efficiency.
Staying One Step Ahead
To remain ahead of the competition, EmpowerMX recently introduced its FleetCycle® Line Manager solution. This tool captures aircrew/inflight-generated maintenance data and relays it real-time to the ground service crew. Armed with this “head start” maintenance intelligence, technicians are prepared to initiate repairs immediately after the aircraft arrives at the gate.
Big Data analytics is another EmpowerMX innovative first. “Even before Big Data became a recent fad in the mainstream world, we were already harnessing the enormous quantities of data our customers were collecting via our software solutions,” said Nagalla. Our FleetCycle® Reliability Manager tool analysed vast amounts of maintenance data and categorized it into vendor-parts reliability, people reliability and various other parameters. Today, that tool has become our FleetCycle® Maintenance Intelligence solution and is constructed on Apache Hadoop, a software framework for storage and large scale processing of data-sets on clusters of commodity hardware.
“From this point forward,” Nagalla affirms, “transportation and defense industry maintenance tools like ours can no longer be accessible only via a desktop client. As we move quickly into an uncertain future, we know these tools must be ultra-intuitive, touch friendly, and will need to function reliably from anywhere and from any device.” As a global purveyor of systems and consulting services, revolutionizing the industry with solutions for customers to achieve and maintain a distinct competitive advantage will continue to remain the foremost goal of EmpowerMX.